!PLEASE READ THESE TERMS AND CONDITIONS FULLY BEFORE AGREEING TO SERVICE!
BY PURCHASING AN ITEM AND/OR SCHEDULING A SESSION, YOU AGREE TO THESE BELOW-DEFINED TERMS AND CONDITIONS
Refund Policy
- We offer a full refund of the purchase if returned unopened within 30 days of receiving the order.
- We offer full refunds for defective products (i.e. leaked container caused by physical malfunction of the container, not caused by damage in transit)
- If the time is shipped then the refund will only cover the cost of the item itself and do not include any shipping fees.
Return Policy
- For Returns, a shipping label request should be generated by sending an email at [email protected] or contact us on instagram abienergy22
Cancellation Policy
- You may request a full refund by submitting your request via Email no later than 1 day before the appointment.
Delivery Policy
- Processing of orderings can take anywhere from 5-7 business days. In most cases, we process orders within 3-5 business days Mon-Fri but restocking, product launches, and holidays can result in larger than normal order volume and slow down processing. For all orders placed on our restock days (Sundays), please allow up to a maximum of 7 business days for your order to be processed and shipped. Once shipped, you will receive an email with your tracking number. If you cannot locate this email, be sure to check both junk and spam folders from a laptop or desktop. We also encourage making an account with us to track your order status.
- Due to the nature of our fulfillment process, once your order is placed we normally cannot change your shipping address, or information, or delay/postpone your order. For any questions regarding your shipping information, contact us at our email: [email protected] or either our Instagram page (@abienergy22) for faster service.
- The notes section in your order may not be used to change address, delay/postpone your order, or make any adjustments in fulfillment as the fulfillment process is automated and the notes will not be taken into account.
- Please note that once your order has left our fulfillment center and is in the hands of the postal courier, AbiEnergy22. cannot be held responsible for issues that may occur during shipping including lost items, delays, and damaged items. This being said, we strongly suggest you track your order to the day and hour that way you can retrieve it immediately.
- Lost/Stolen Items: Sometimes Shipping Companies lose packages or deliver them to the wrong address. If you suspect your package has been stolen or lost, you have to file a claim with the Shipping Company. The Shipping Company will not let us (the sender) make a claim, only the customer (recipient), whose name the order was placed in. Sometimes customers make errors/typos with their shipping addresses. This can be confirmed by reviewing your confirmation email.
Domestic Shipping Policy
- Flat-rate shipping of $5 on all orders within the United States.
- Orders placed between 8am – 10am EST should be processed the same or the following business day.
- Weekend delivery is not available.
- Expected delivery times based on shipping option:
– Flat-rate Priority Shipping: 3 business days (but expect delays due to Covid-19)
International Shipping Policy
- We ship worldwide
- Flat Rate International Shipping is $14
- International Shipping Details:
- Packages should be delivered within 21 business days
- Weekend delivery is not available.
- If your item doesn’t arrive within 4-5 weeks, you can file a lost package claim with the Shipping before the 30 day period.
International Shipping Customs, Duties & Taxes
- International shipping rates cover shipping charges only. Duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient.
- Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it may cause delays beyond our delivery estimates.
Additional Considerations
- Customs: customs offices in some countries require the recipient (importer of record) to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, Tax ID, or CPF.
Privacy Policy
All information obtained by Abi Energy 22 will be utilized to provide, or process payment for, the services you request. We will not share it with outside entities, or publicly display your provided profile.
Disclaimer
Abi Energy 22 LLC makes no healing, curative, or medical claims. The information contained in this session is not intended to be a substitute for professional medical care, advice, diagnosis, or treatment. All products, claims, and testimonials made about specific products or services on or through this session have not been evaluated by the U.S Food and Drug Administration and are not approved to diagnose, treat, cure, or prevent disease. There are no guarantees and all services are for experimental purposes. If you have any questions regarding a medical condition or illness, you should always seek the advice of your physician or other qualified healthcare professionals.